These Terms of Service govern your access to and use of the website and services provided by Code Pros Pvt. Ltd.
By accessing our website or engaging our services, you agree to these Terms.
If you do not agree, you must not use our services.
1. Company Information
Code Pros Pvt. Ltd. is a software engineering company based in Kathmandu, Nepal, providing:
- Web platforms and web applications
- Headless and WordPress development
- AI and automation systems
- IoT and electronics
- Data engineering and analytics
- UI/UX design
All services are delivered under this legal entity unless otherwise specified.
2. Engagement of Services
A service engagement becomes valid when:
- A proposal or statement of work is approved in writing
- An invoice is issued
- The required advance payment is received
Work will not begin until the initial payment has been confirmed.
Project timelines depend on client responsiveness and timely feedback.
3. Payments
Unless otherwise agreed in writing:
- Projects require advance payment before commencement
- Milestone payments must be cleared before proceeding
- Final deliverables may be withheld until full payment is received
- Late payments may result in suspension of services
All prices are exclusive of applicable taxes unless stated otherwise.
Clients are responsible for bank charges, gateway fees, and international transfer fees.
4. Scope of Work
Each project is delivered according to the defined scope in the approved proposal.
Requests outside the agreed scope may:
- Require a revised quotation
- Affect delivery timelines
- Be billed separately
Additional work will not begin without approval.
5. Intellectual Property
Client Ownership
Upon full payment, clients receive ownership of custom developed deliverables created specifically for them.
Code Pros Ownership
Code Pros retains ownership of:
- Internal frameworks
- Reusable modules
- Pre-existing intellectual property
- Development methodologies
General knowledge, tools, and reusable components remain the property of Code Pros.
6. Third-Party Services
Projects may rely on third-party services including hosting providers, payment gateways, APIs, plugins, or cloud platforms.
Code Pros is not responsible for:
- Downtime caused by third parties
- Pricing changes by external providers
- Service interruptions beyond our control
- Policy changes made by third-party platforms
Clients are responsible for maintaining required subscriptions.
7. Hosting and Infrastructure
If hosting is managed by Code Pros:
- Server management is limited to agreed scope
- Clients are responsible for usage based costs
- Failure to pay hosting fees may result in suspension
If hosting is client managed, Code Pros is not liable for infrastructure failures.
8. Performance and AI Disclaimer
While we aim to build secure and optimized systems:
- No guarantee is made regarding revenue or business outcomes
- SEO performance depends on external factors
- AI systems may generate variable or imperfect outputs
Services are provided on a professional best effort basis.
9. Confidentiality
Both parties agree to maintain confidentiality regarding proprietary information including:
- Technical systems
- Business data
- Credentials
- Financial details
Confidential information will not be disclosed without written consent unless required by law.
10. Data Processing
Where Code Pros processes personal data on a client's behalf, it does so only on the client's instructions, under a separate data processing agreement where the law requires one.
11. Limitation of Liability
To the maximum extent permitted by law:
- Code Pros shall not be liable for indirect or consequential damages
- Code Pros shall not be liable for data loss, revenue loss, or business interruption
- Total liability shall not exceed the amount paid for the specific service giving rise to the claim
12. Termination
Either party may end an engagement with written notice, following the notice terms in the project contract.
Upon termination:
- Completed work will be billed
- Payments made are non refundable for completed phases
- Deliverables are transferred upon settlement of dues
13. Acceptable Use
Clients and users agree not to use services for:
- Illegal activities
- Fraudulent schemes
- Malware distribution
- Intellectual property violations
Violation may result in immediate termination without refund.
14. Governing Law
These Terms are governed by the laws of Nepal.
Any dispute shall first be attempted to be resolved amicably. If unresolved, disputes shall fall under the jurisdiction of the courts of Kathmandu, Nepal.
15. Changes to Terms
Code Pros reserves the right to update these Terms at any time.
Updated versions will be published on the website with a revised date.
Continued use of our services constitutes acceptance of the revised Terms.
16. Contact
Code Pros Pvt. Ltd.
Shankhamul, Kathmandu, Nepal
Email: hi@codepros.ai
Website: https://codepros.ai
Email hi@codepros.ai and we will get back to you.